Built for clan staff teams

Running your clan's staff work by hand?

Sentinel handles applications, support tickets, rank-ups, and the automations that tie them together, all inside your Discord server, so your staff team stops doing it by hand.

Free to add. Setup takes about five minutes. Adds with Administrator so channel and permission syncing works out of the box — add with minimal permissions instead.

Welcome new membersOn member join → Assign role, send welcome DM
Flag watchlisted membersOn message posted, if member is in group → Notify staff
Approve rank-upOn rank-up approved → Assign role, post to log
A REAL AUTOMATION RULE LIST FROM THE SENTINEL DASHBOARD

Sound familiar?

Most clans start out running everything through raw DMs and spreadsheets. It works, until it doesn't.

Applications lost in DMsNo record of who applied, what they said, or who reviewed it.
Rank-ups tracked nowhereA spreadsheet, a pinned message, or nothing at all, and it's always out of date.
New members left to figure it outNo welcome message, no starter role, no idea where to even ask a question.
Tickets vanish once they're closedThe channel gets deleted and the whole conversation goes with it, with no way to look back.
Support buried in one busy channelA member's question scrolls past before anyone on staff sees it.
Finding people for an activity means spamming a channelLooking for a group means posting in general chat and hoping the right people see it in time.

One bot, every staff workflow

Eight modules that cover clan staffing end to end. Use what you need, ignore the rest.

Onboarding & ApplicationsCustom application questions per server, with a staff review queue for every submission.
Support TicketsA private channel per request, so every question gets a real answer instead of getting lost.
Rank-Up TicketsMembers request a promotion, staff review it, and the right role gets assigned automatically.
AutomationsBuild AND/OR rule chains for any Discord event, any combination of conditions, and any set of actions.
AnalyticsMember activity, server growth, and application/ticket volume, so you can see what's actually happening.
Reaction RolesMembers pick their own roles with a reaction, so no staff member has to touch it.
Team FinderMembers post an activity, time, and slot count, and a thread goes up automatically for others to join.
TranscriptsA full log of every application and ticket conversation, searchable long after the channel is gone.
Onboarding & Applications

A real front door for new members

New members answer a custom set of application questions you define, and staff review every submission in one queue with full context before approving or denying. Members who were already part of the clan before Sentinel joined show up in the member list as already approved, with no backfilled application needed.

Custom questions per server
Staff review queue with approve/deny
Pre-existing members already show as approved
APPLICATION QUEUE
Zezima_altApplied 2 minutes ago
PENDING
WooxApproved by Ranger · 1h ago
APPROVED
B0atyAlready in clan, shows as approved
APPROVED
TRIGGER CONDITIONS
GROUP 1
Member is @Watchlist
Channel is #clan-chat
OR
GROUP 2
Message contains "scam"
Automations

Rules that actually match how you think

Pick one Discord event, then build any combination of conditions with AND/OR logic, matching this member OR that keyword, but only in this channel. Each action in the rule can carry its own condition too, so a single rule can notify staff for one case and stay silent for another.

AND within a group, OR across groups
Filter by member, role, channel, keyword, and more
Per-action conditions inside a single rule
Tickets & Rank-Ups

A dedicated channel for every request

A support question or a rank-up request opens its own private channel between the member and staff, with no more digging through one crowded channel. When a rank-up is approved, the right role gets assigned the moment staff click approve.

Private channel per ticket
Configurable ticket types
Rank-up approval assigns the role automatically
#rankup-wooxOPEN
Woox requestedPromotion to Iron rank
Approve
Deny
MEMBER ACTIVITY
Onboarding transcript, Zezima_alt.txt
Analytics & Transcripts

See what's actually happening

Member activity, server growth, and application/ticket volume, plus a searchable transcript of every application and ticket conversation, even after the channel itself is long gone.

Per-member activity metrics
Full transcripts, kept after the channel closes

Set up in five minutes

1
Add Sentinel to your serverOne click through Discord's own authorization screen, no invite links to manage.
2
Sign in with DiscordThe dashboard is only accessible to staff with the Manage Server permission on your server.
3
Configure onboarding & automationsSet up applications, tickets, and automation rules to match how your clan already runs.

Questions

Is Sentinel free to use?Yes. Add it and set it up at no cost.
What Discord permissions does it need?The recommended install requests Administrator, so channel and permission syncing works without you adding Sentinel to every channel by hand. You can instead grant only the granular set the features use (managing roles for reaction roles and rank-ups, creating channels for tickets) — you approve the list when you add it.
Is this only for Old School RuneScape clans?Sentinel is built around clan-style Discord communities, with ranks, applications, and staff review queues. That's how most OSRS clans are already structured, but nothing about it is game-specific.
Can I customize onboarding questions and automations?Yes. Application questions, automation rules, ticket types, and reaction roles are all configured per server from the dashboard.
Who on my staff can access the dashboard?Anyone with the Manage Server permission on your Discord server can sign in and configure Sentinel.

Ready to automate your clan's staff work?

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SentinelSentinel
Onboarding & support for your community, automated.